Support

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Have a question? Need help getting started? Reach out to our team.

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[email protected]

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Speak to our team during business hours.

+27 11 234 5678

Live Chat

Chat with our support team in real-time during business hours.

Available Mon–Fri, 8am–5pm

FAQ

Quick answers to common questions about getting started and using TaxiOps.

Frequently Asked Questions

How do I get started?

Sign up for a free account, create your organisation, add your taxis and drivers, and start logging income. The whole process takes about 5 minutes.

Does it work without internet?

Yes. Income, breakdown, and fuel entries are queued locally on your phone and sync automatically when you're back online.

Can I add my team members?

Yes. Owners can invite managers via a secure link. Managers can log data but cannot edit taxis, drivers, or view reports.

Is my data secure?

Absolutely. Each organisation's data is completely isolated. Passwords are hashed with bcrypt, and all API access is authenticated via JWT tokens.

What devices does it work on?

Any device with a modern web browser — phone, tablet, or computer. The interface is designed to be usable one-handed on a phone.